Terms and Conditions

English John Costa Blanca — Trading name of EJCB LTD

Welcome to English John!

These Terms and Conditions outline the rules and regulations for the use of English John's website, located at https://www.englishjohn.co.uk, and govern the provision of all services by EJCB LTD.

Company Identity

English John Costa Blanca is a trading name of EJCB LTD, a private limited company registered in England and Wales (Company Number: 17312922), with registered office at 128 City Road, London, EC1V 2NX, United Kingdom.

All services are provided by and all contracts are entered into with EJCB LTD. References to 'English John Costa Blanca', 'English John', or 'we' throughout these Terms refer to EJCB LTD.

Scope of Services

English John Costa Blanca provides relocation support, coordination, and general guidance only.

Services may include, but are not limited to:

• Relocation guidance and sequencing

• Introductions to independent, regulated third-party professionals

• Coordination of services provided by those third parties

• Orientation and area familiarisation sessions

• General support during the relocation or property purchase process

English John Costa Blanca does not:

• Provide legal advice

• Provide tax advice

• Provide financial, investment, or insurance advice

• Sell or recommend financial or insurance products

• Act as a lawyer, tax adviser, insurer, estate agent, or mortgage broker

All regulated advice and services are provided by independent third-party professionals, including lawyers, tax advisers, insurers, mortgage brokers, and currency providers. Any advice or services provided by those parties remain their sole responsibility.

Client Responsibility

All decisions relating to:

• Immigration applications

• Tax matters

• Property purchases or rentals

• Insurance selection

• Financial arrangements

• Currency transfers

remain the sole responsibility of the client.

English John Costa Blanca provides guidance and coordination only and does not make decisions on the client's behalf.

No guarantees are given regarding outcomes, approvals, timelines, costs, savings, or decisions made by third parties or authorities.

Orientation & Area Familiarisation

Orientation and area familiarisation sessions are provided solely as part of a relocation or protection package and are not sold as standalone services.

These sessions are informational and advisory in nature, designed to help clients understand locations and differences between areas, and are incidental to the consultancy service.

They are not transport, chauffeur, taxi, or tour services.

Clients accompany English John Costa Blanca during orientation sessions as part of the consultancy relationship.

Third-Party Services

English John Costa Blanca may introduce or refer clients to third-party professionals.

Such introductions do not constitute endorsements, guarantees, or responsibility for the actions, advice, or outcomes of those third parties.

Clients are free to engage or not engage any third-party professional and are encouraged to carry out their own due diligence.

Fees & Payment

All fees are quoted in advance and relate to consultancy, coordination, and guidance services.

All payments are made to EJCB LTD. Invoices are issued by EJCB LTD (Company Number: 17312922). Payment details will be provided on the invoice issued to the client.

Payment is required before services commence unless otherwise agreed in writing.

Any discounts offered are conditional on completion of the service. If a client cancels before completion, all discounts are void and standard rates apply.

Cancellations & Refunds

All services provided by English John Costa Blanca are personalised and involve advance preparation, planning, and professional time allocation.

If a client cancels before any work has commenced, a refund of up to 50% may be offered at our discretion.

Once any work has commenced — including consultations, planning, research, introductions, orientation sessions, or document preparation — no refund is available.

A 30-day notice period applies to cancellation of future services only and does not entitle the client to a refund for work already completed or time allocated.

Limitation of Liability

English John Costa Blanca shall not be liable for decisions made by the client, actions or omissions of third-party professionals, changes in law, regulation, or policy, delays, refusals, or outcomes imposed by authorities, or financial loss arising from decisions taken by the client or third parties.

Liability, where applicable, is limited to the value of fees paid for the specific service in question.

Recording, Confidentiality & Intellectual Property

All consultations, calls, Zoom sessions, strategy sessions, written communications, and advisory interactions with English John Costa Blanca are strictly confidential and provided solely for the private use of the paying client.

The client must not record, film, photograph, audio record, screen record, screenshot, transcribe, reproduce, distribute, publish, broadcast, summarise for redistribution, or otherwise share any part of the service, communication, or process without explicit prior written consent from English John Costa Blanca.

All frameworks, sequencing methodologies, advisory processes, risk-mitigation strategies, documentation templates, and proprietary guidance discussed or shared form part of the consultancy's protected intellectual property.

Any unauthorised recording, reproduction, or distribution constitutes a material breach of these Terms & Conditions and may result in immediate termination of services without refund and legal action, including claims for breach of contract, breach of confidence, misuse of intellectual property, injunctive relief, and recovery of damages.

Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising out of or in connection with these Terms and Conditions, or the services provided by EJCB LTD, shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Acceptance of Terms

By engaging the services of English John Costa Blanca, clients confirm that they have read, understood, and accepted these Terms & Conditions in full. Clients confirm they are contracting with EJCB LTD, a company registered in England and Wales.

EJCB LTD · Company No. 17312922 · 128 City Road, London, EC1V 2NX · englishjohn.co.uk